Getting the best out of SEIPS (Systems Engineering Initiative for Patient Safety) The Patient Safety Incident Response Framework (PSIRF) encourages investigations across the NHS to apply SEIPS. This 3 hour masterclass will focus upon using SEIPS in Healthcare. Our...
There is a trend in modern organisations to ban the use of TLAs (three-letter abbreviations) in work communications. In human factors terms, this is a Good Thing: abbreviations are divisive – separating and excluding those who don’t happen to be familiar with them;...
‘The Wrong Kidney’ a short film by Steven Shorrock to explore the complexity of accidents in healthcare. The film depicts a fictional scenario where a patient undergoes ‘wrong-site surgery’ resulting in removal of the wrong kidney. It serves as a free...
The Simulation Team and Maternity Services at Epsom and St Helier University Hospitals NHS Trust have developed this staff education film to support open and honest dialogue, in line with a using a systems-based approach. The film was inspired by real service user and...
Martin Bromiley OBE talks about the death of his late wife and how addressing human factors in the system makes it easier for staff to do the right thing. Further reading To view our history and ‘Just a routine operation’ video click here To view Elaine...
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