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Please find below the latest roles in Patient Safety and Human Factors in Healthcare.  If you would like to advertise your position here please email and for the price of a small donation we will help you to promote the position and find the best candidate.

Quality & Safety Improvement Manager

Location: Quality Improvement Supp Team, Royal Infirmary of Edinburgh, EH16 4SA

Grade: Band 7                                                                   Category: Administrative Services

Salary: £32013.00 to £42205.00                                  Contract: Permanent Duration:

Region: Lothian Hours: 33.75                                        Job type: Part-Time

Closing date: 15 Feb 2018

We are seeking a motivated individual with a passion for improving the quality of patient care within NHS Lothian.

With proven experience in leading person-centred care and change management you will have a lead role in embedding continuous quality improvement as an integral part of planning and delivery of clinical care and in taking forward quality improvement programmes including the Scottish Patient Safety Programme.

This post follows our generic QI Manager job description however this post has specific responsibility as Quality Improvement Department acute hospital site lead which will include the leadership coordination and day to day line management of staff to support the work of our department and the wider service.

Applicants must have experience of coaching for improvement in frontline multidisciplinary teams. Applicants will also have experience of training in and the effective application of the IHI model for improvement to lead the implementation of quality and patient safety improvement programmes.

Experience of designing and evaluating QI Training Courses and accompanying resources to support the development of the programme.

Expertise in change management in context of quality improvement and assurance with the ability to engage motivate challenge and influence others to achieve change.

Applicants must have proven advanced project management experience. Experience of line managing staff is also important to the role.

The successful candidate must therefore have an ability to analyse and present data using and developing data templates using Microsoft excel and MS Word. The production of reports providing feedback on progress is a key function of these posts.

The successful candidate must have well developed interpersonal skills and be able to communicate effectively and appropriately with staff at all levels within and outwith the organisation. A flexible approach to work and an ability to work well within teams is also essential.

Informal enquiries to:

Carolyn Swift Quality & Safety Improvement Lead
Tel: 07831 540 983 or email

OR Julia Mackel Quality & Safety Improvement Manager
Tel: 07792 044407 or email

To apply for the role please go to the recruitment site

posted 07/02/2018

Risk Management and Patient Safety Co-ordinator

Employer: Black Country Partnerships and NHS Foundation Trust

Job Type: Permanent

Contract: Full time 37.5 hours per week

Location: Ridge Hill Centre

Band: 4

Salary: £19,409 to £22,683 pa

Closing Date: 17th January 2018

An exciting opportunity has arisen for a well-organised, enthusiastic, friendly individual to work within Divisional Governance as part of the Risk Management and Patient Safety Team.

The need to be self-motivated is essential with the ability to manage and prioritise a busy workload meeting challenging and often competing deadlines.

The Risk Management and Patient Safety Team cover incident management, patient safety alerts, risk management together with the dissemination of action plans and lessons learned.

You will provide full support to the Risk Management and Patient Safety Lead in the development and delivery of an effective healthcare governance agenda within BCPFT.

As an integral member of the Divisional Governance Team, you will work with colleagues across the Divisional Groups to support the identification and management of risks and patient safety incidents.

The role will provide support in the review of incidents to ensure data quality, appropriate categorisation and grading in line with Trust Policy and to assist with the identification of serious incidents for escalation. You will support the Lead with the serious incident investigation process to meet both internal and external timescales including the coordination of meetings and taking minutes. Also, to support with the risk management across the division and assist in the update of risk registers.

The post holder will have excellent communication skills and be able to communicate effectively both verbally and in writing with colleagues across the trust. You will support the Risk Management and Patient Safety Lead on a day to day basis and be the first point of contact for the internal staff and external stakeholders. You will provide and receive confidential and sensitive information whilst using discretion at all times. Additionally the post holder will have experience of analysing data and be able to present the findings in reports with proven experience of using Word and Excel.

The post holder will preferably have an understanding of risk management and patient safety in the NHS, and have knowledge of the Datix risk management system.

The role entails the post holder to travel between the Trust sites and the requirement to be flexible is essential.

This is a full time position, 37.5 hours per week worked over five days and the location for this position will be the Ridge Hill Centre, Brierley Hill Road, Near Stourbridge.

If you have any further enquiries regarding this post please contact Sonia Jones via tel. 01384 323109 or mobile 07929 374444. To apply please go to the recruitment site

posted: 08/01/2018

Quality Improvement and Patient Safety Administrator

Employer: Guy’s and St Thomas’ NHS Foundation Trust

Job Type: Permanent

Contact: Full time 37.5 hours

Location: London

Band: 4

Salary: £23,609 – £27,220 p.a

Closing Date: 18th January 2018

We provide a full range of hospital services for our local communities and – from April 2011 – have integrated community services in Lambeth and Southwark into the Trust. We also provide specialist services for patients from further afield, including cancer, cardiac, kidney, women’s and orthopaedic services, and we are home to the Evelina London Children’s Hospital.

As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. We also have a positive approach to corporate social responsibility and are keen to engage our staff in an agenda that ranges from promoting environmental sustainability to the creation of local employment opportunities.

We are part of King’s Health Partners Academic Health Sciences Centre (AHSC), a pioneering collaboration between one of the world’s leading research-led universities and three of London’s most successful NHS Foundation Trusts. Our AHSC is one of only five in the UK and consists of King’s College London and Guy’s and St Thomas’, King’s College Hospital and South London and Maudsley NHS Foundation Trusts. Across the AHSC we see around 3 million patients a year; have 30,000 staff; 20,000 students; and a combined annual turnover of £2.6 billion. Our AHSC brings together the best of basic and translational research, clinical excellence and world-class teaching to deliver groundbreaking advances in physical and mental healthcare.

The Quality Improvement and Patient Safety (QIPS) department deal with patient safety and risk management in the form of incidents and alerts. The team also co-ordinate and assist with quality improvement projects that are undertaken in the clinical areas.

The post holder will be responsible for providing administrative support to the QIPS team. The post holder will also be required to complete ad-hoc projects and provide administrative support in relation to the specific needs of the senior team within the department. This post will involve the collation of data and statistics for a range of internal and external needs.

To apply to to the recruitment site

posted: 08/01/2018

Head of Patient Safety Collaborative

Employer: Nottingham University Hospitals NHS Trust

Job Type: Secondment 12 months

Contract: Part time 22.5 hours per week

Location: Nottingham

Band: 8a

Salary: £40,428 – £48,154

Closing date: 10th January 2018

EMAHSN are looking for an exceptional individual to take up a part time (0.6wte) 12 month secondment opportunity or fixed term working for the Patient Safety Collaborative. We are looking for an individual candidate to support the Executive lead and working with a small team to oversee a number of projects of work in the East Midlands. This is an exciting development opportunity where the candidate will receive QI coaching, support and mentoring. Working to the EMAHSN Patient Safety Collaborative Experience and working knowledge of quality improvement and patient safety science is desirable, project management experience and skills are essential.

The post holder will need permission from their seconding organisation. This post is offered on a secondment basis but fixed term would also be considered.

The provisional interview date is 24th Jan

For further details / informal visits contact:

Dr Cheryl Crocker, Regional Lead PSC 0777 235 3064;

To apply please go to the recruitment site

posted: 08/01/2018

Maternity Investigators – Healthcare Safety Investigation Branch

Employer: NHS Improvement

Contract: Permanent Full time

Location: Farnborough, Hampshire

Band: 8a

Salary:  £40,428 – £48,514

Closing date: 2nd January 2018

Use your clinical and investigative expertise to help minimise maternity related deaths.

HSIB are seeking skilled clinicians and investigators to undertake investigations of the most serious maternity cases using its independent, impartial and standardised process that does not apportion blame or liability.

From April 2018, HSIB will conduct independent safety investigations for all babies’ cases that would be considered by Each Baby Counts, and all maternal deaths, working to the protocols and systems that characterise its investigative approach and extracting learning from all these investigations leading to a national view of safety issues in maternity. HSIB considers this the vanguard for future HSIB safety investigations in all clinical areas.

As a Maternity Investigator, you will work as part of a dynamic team, undertaking complete investigation projects as directed by the Maternity Investigation manager from initiation of the investigation through to compilation and presentation of reports. This will include, but is not limited to:

  • Conducting effective and efficient investigations to determine the causes of safety incidents to patients in healthcare.
  • Producing draft safety reports and recommendations that are well researched and effective in reducing the likelihood of a reoccurrence of the event.
  • Preparing and presenting statements and evidence at legal hearings.
  • Sharing knowledge and enhancing standards of incident investigation across the wider healthcare system.
  • To be successful you are likely to have either a relevant clinical background or investigative experience. Posts will be for a year’s duration, and both secondment and FTC will be considered.

Please note interviews will take place on 11th and 12th January, in Farnborough

If you would like to apply please go to the recruitment site

posted on 11/12/2017

Head of Patient Safety – Band 8B

Employer: Southampton General Hospital

Main Area: Governance

Contract: Permanent

Hours: 37.5 hours per week –  Full-time

Location: Southampton

Salary: £47,092 – £58,217

Closing Date 15th December 2017

We are looking for a Registered Nurse, Midwife or AHP educated to masters level in a related subject with proven ability in a senior professional role in a healthcare setting.

The head of patient safety will provide strategic leadership and expert support for a programme of work designed to maintain and promote patient safety within the Trust and its healthcare community. To achieve this, the post-holder will lead a patient safety agenda that will reflect regulatory responsibilities, national initiatives, commissioners’ and independent auditor requirements as well as the Trust’s overall mission and values.

The post-holder will work as part of a dynamic team in delivering this agenda. Key external links with the care quality commission and clinical commissioning groups will form part of this role and the post holder will be required to have exceptional communication skills and the ability to lead and manage large scale organisational change programmers.

If you interested in this role please visit their website

posted 27/11/2017

Quality and Patient Safety Lead for Women’s Services – Band 7 – Now closed

Employer: University Hospitals Bristol NHS Foundation Trust

Site: St Michael’s Hospital

Main Area: Midwifery

Contract: Permanent

Location: Bristol

Salary: £31,696 – £41,787 pro-rated

Hours: 30 hours per week, part-time

Closing date 10th December 2017

We are looking for a highly experienced and motivated midwife to coordinate and support patient safety across Women’s services at University Hospital Bristol.

This role is crucial in supporting our services to achieve good governance by embedding event and risk management processes into practice, providing expert advice relating to the safety of patients, supporting clinical teams with quality improvement and ensuring robust mechanisms are in place for the dissemination of learning across teams.

The successful candidate will have a good understanding of safety and risk management processes along with an innovative, adaptable and patient-focused approach. The post holder will work with a high level of autonomy and be responsible for the operational management of safety, risk and a range of quality improvement projects designed to improve the safety of patients.

The post is available on a part time basis of 30 hours.

University Hospitals Bristol NHS Foundation Trust is one of the largest acute Trusts in the country and the major teaching and research centre for the South West. With 8,000 staff, over 100 different clinical services, working in nine hospitals in the centre and to the south of Bristol, we offer a wide range of careers and jobs. Together we support the delivery of excellent care to the people of Bristol and beyond.

Our hospitals include: Bristol Royal Infirmary, Bristol Royal Hospital for Children, Bristol Haematology and Oncology Centre, University of Bristol Dental Hospital, St Michael’s Hospital, Bristol Heart Institute, Bristol Eye Hospital and South Bristol Community Hospital.

If you are interested in this position please go to their website

posted on 27/11/2017

Head of Patient Safety and Clinical Quality Improvement – Band 8b – Now closed

Employer:  Mid Cheshire Hospitals NHS Foundation Trust

Department: 412 Integrated Governance

Location: Crewe

Salary: £47,092 to £58,217 per annum

Closing date for applications: 17th November 2017

Following a review of our department this new exciting opportunity to lead and bring together our patient safety, clinical quality improvement and research and clinical trials teams has been created. The Board of Directors has recently approved our new strategic objectives and this post is crucial in influencing and supporting our acute divisions, community services and teams in the delivery of the quality and improvement agenda.

We are looking for an individual with proven quality improvement experience who will work with a wide range of stakeholders across all trust sites, providing visible leadership. This is a dynamic role that requires an exceptional individual with experience of leading, inspiring and developing high-performing teams, building strong and effective relationships, with the capability to respond effectively to new issues and challenges. The role includes building processes and an environment where clinical data and intelligence is used to support continuous clinical improvement and patient safety as part of the overall Trust Strategy and strategic objectives.

This post-holder will be supported by and deputise for the Associate Director-Quality Governance, providing an excellent career opportunity for an individual looking for career progression with opportunities to broaden their experience further.

Mid Cheshire Hospitals NHS foundation Trusts is rated ‘Good’ by the Care Quality Commission and we are on a journey to become ‘Outstanding’ and this role and the wider quality governance teams have a key part to play in this by supporting our frontline teams.

MCHFT is rated ‘Good’ by the CQC, has the best results of all acute trusts in England and our Maternity Unit has been named as Midwifery Service of the Year.

In recent years, we have invested in clinical expansion and now have cutting edge clinical facilities including Critical Care and state-of-the-art theatres.

The Trust has a ‘Stronger Together’ clinical partnership with University Hospital North Midlands and is part of Central Cheshire Integrated Care Partnership (CCICP) which aims transform, develop and deliver health care services in the community.

For more information please contact

To apply for the position please go to their website

posted: 01/11/2017

Patient Safety Support Officer – Band 4 – Now closed

Employer: University Hospitals Coventry and Warwickshire NHS Trust

Department: Core services

Location: University Hospital, Coventry

Salary: £19,409 – £22,683 per annum

Deadline for applications: 15th November 2017

An opportunity has arisen for a high calibre, enthusiastic and well-motivated individual to join our busy Patient Safety team, within the Quality department. We are seeking a Patient Safety Support Officer with excellent interpersonal, organisational and administrative skills.

This is a challenging role that requires the ability to multi-task, prioritise and manage conflicting demands. The ideal person will have the ability to communicate effectively with people at all levels in our large organisation and on occasions with patient and their families

The post holder will act as a central contact point for communication with the specialty teams on all patient safety matters, providing specialist advice where appropriate. The post holder will also have an active role in various Quality & Patient Safety meetings, involving the facilitation, minuting, and presenting of information. Due to the nature of this role you must be able to maintain a high degree of confidentiality and discretion.

Applicants should be well organised, be able to prioritise their own workload and be able to meet tight deadlines. Applicants must have a working knowledge of Microsoft Office applications, such as Excel, Word and Outlook and previous experience of producing oral and written documents / reports.

Recruiting to Values
To ensure that we provide world-class patient care, UHCW recruits people that can demonstrate the Trust’s Values and Behaviors in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trust’s Values and Behaviors Framework and Values Based Recruitment Factsheet which can be accessed on the right side of this page under the job description.

The Supporting Information Section in your application should therefore reflect your understanding of the Trust’s Values and associated Behaviors. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behavior.

For further details / informal visits contact:
For an informal discussion regarding the details of this post please contact:

Emma Watson, Patient Safety Manager On 02476 965176 or

Chelsea Gilsenan – Head of Patient Safety and Risk, 25099 (Internal) 02476965099 (External)

If you interested in this position please apply go to their website

posted: 01/11/17


Patient Safety Administrator Band 3 – Southampton General Hospital – now closed

Main area: Patient Safety
Grade: Band 3
Contract: Permanent
Hours: Part Time 22.5 hours per week
Job ref: 188-AC282
Site: Southampton General Hospital
Town: Southampton
Salary: £16,968 – £19,852 pa pro rata
Closing date: 07/11/2017 23:59

There is an exciting opportunity available for an experienced administrator to join the patient safety team. This is an interesting and varied role and would suit someone who is self motivated, passionate about making a difference for patients, and has previous office experience.

The post holder will be based at Southampton General Hospital and will undertake data quality checks of incident reports from all wards, departments and sites within UHS. A keen eye for detail and the ability to multitask and work to deadlines will be required to ensure that this is carried out accurately and within specified timeframes. Strong communication skills will also be essential as the post holder will be responsible for sharing reports with external organisations and partners.

The successful candidate will also have experience in taking minutes and monitoring actions as they will also provide a full administrative service to the Trust’s Venous-Thromboembolism panel.

This position offers excellent development opportunities and exposure to many different work streams and departments within the hospital so would be ideal for someone looking to progress a career within a busy hospital environment or the healthcare industry.

Informal visits and questions are welcomed from both internal and external candidates.

If you are interested in this position please go to the UHS website

posted 26/10/2017


If you have any Human Factors in healthcare research projects and are looking for input, please get in touch and we would be happy to post them here.

By | 2018-02-07T11:42:14+00:00 19th September, 2017|Jobs, Featured|0 Comments

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