The Blame Game by Steven Shorrock

In this article Steven Shorrock talks about the Blame Game and Just Culture.  He refers to the recent incident at the Oscars where the wrong winner was read out. Please click here to read to full article.  Steven says that “The event may live on as an example to individuals and organisations in safety-critical, security-critical and business-critical industries when ordinary front-line workers get caught up in accidents that they never wanted to happen. Should we scapegoat pilots and nurses, for actions and decisions taken with goodwill but with unintended consequences? Or should we seek to understand and redesign the system to increase the chances of success in the future? The choice will influence whether front-line workers disclose their ‘honest mistakes’, or cover them up.”

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