Our Common Terms glossary presents a series of common terms which focus on the fundamental human factors and ergonomics principles separated into Organisation and Individual focus areas. We have also included specific examples of some of the human factors and ergonomics Tools and techniques that we can use, for example, to improve the structure of how we work and train together as whole teams.

This is a starting point for developing a common language of safety in healthcare and we welcome your feedback. You can read Dr Shelly Jeffcott’s summary of the origins and context for this work here.