Charles is Professor of Psychology at Oxford University.
He has conducted research on patient safety in many different healthcare settings, examining the frequency and causes of error and harm, interventions to enhance safety, and the effect of safety events on patients, families and staff. With a particular focus on how risk is managed under pressure.
He has acted as an advisor on patient safety in many inquiries and committees including the Bristol Inquiry, the Parliamentary Health Select Committee, the Francis Inquiry and the Berwick Review.