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The Clinical Human Factors Group is a charity that works with healthcare professionals, managers and service-users partnering with experts in Human Factors from healthcare and other industries to campaign for change in the NHS and healthcare.
Helping healthcare organisations build high reliability into operations.
Encouraging a just culture, better local investigations, so mistakes are not repeated and success is.
Through education and training in all healthcare settings and designing for safety.
Here are some of the things we’ve done that have made a real world difference in our ongoing fight to make healthcare safer for everyone…
Our activity raises awareness – Human Factors is now a common discussion topic amongst politicians, policy makers, Royal Colleges, regulators and healthcare. Human Factors methods are used to analyse serious incidents. There is recognition that addressing root causes within the system avoids reoccurrence rather than merely blaming an individual.
We achieved the Charity’s long held ambition: the establishment of the World’s first national body in 2017 – a no-blame investigation body using the model from the transport industry. We continue to work with policy makers to develop ground breaking legislation due before Parliament.
Human Factors now feature in the work of professional bodies with the GMC and NMC incorporating it into standards of practice and education for doctors and nurses, along with the related topics of team resource management and non-technical skills training.
We’ve educated, informed and motivated audiences across the NHS as well as, researchers, product developers, training providers and policy makers. We attract international World-class, inspirational speakers, including our Trustees and Ambassadors, and patients and relatives that we have worked with to support them to tell their story. Through our seminars and more recently our online forum and conference meetings, we have provided a valued and independent platform for discussion, learning and debate about the best ways to implement and sustain Human Factors in the current and challenging healthcare environment.
We provided expertise to develop the National Quality Board Concordat – a strategy to embed Human Factors into the NHS, and other nationwide projects including: Patient Safety First; Sign up to Safety; and Surgical Safety Task Force. National enquiries draw upon our work to provide evidence for parliamentary committees for patient safety and investigations.
With additional support we have published resources developed by Human Factors experts working with front line healthcare workers to provide practical, realistic and easy to use resources.