Is bullying a safety issue? John Pickles, CHFG Trustee
John Pickles, Clinical Human Factors Group Trustee talks about behaviours and how these ultimately affect performance. Further reading Civility Saves...
Hierarchy case studies Debbie Rosenorn-Lanng
Debbie Rosenorn-Lanng, Clinical Human Factors Trustee, talks about the issue of hierarchy and how errors occur with an example of a never...
How does behaviour affect team working? Debbie Rosenorn-Lanng
Debbie Rosenorn-Lanng, Clinical Human Factors Trustee, talks about dealing with rudeness and how identifying behavioural frameworks can help to promote civility. Further reading...
Do we need training for experts in patient safety? Nikki Davey, CHFG Trustee
Nikki Davey, Clinical Human Factors Group Trustee, discusses the need for training to ensure the expertise required within patient safety. Further reading Chartered Institute of Human Factors and Ergonomics – www.ergonomics.org.uk...