The Clinical Human Factors group had a fantastic conference on the 19th October. Professor Pascale Carayon, the author of the Systems Engineering Initiative for Patient Safety (SEIPS) talked about the development, history and use of SEIPS in healthcare.
SEIPS is one of the most widely recognised and used human factors and ergonomics (HFE) approaches within the field of patient safety. The model is widely used to understand how complex socio-technical systems such as healthcare work.
SEIPS places the patient at the centre of the system. It enables the description of the parts of the system (people, environments, tools, tasks, processes and outcomes), and how these interact to create safety, efficiency and effectiveness.
SEIPS can also be used by practitioners to identify the deficiencies in a healthcare system which impact the ability to deliver high quality and safe care. Also frequently used to contribute to the design of systems and processes.
Our event focussed on the model plus the practical application of SEIPS within healthcare and our speakers included:
– Prof. Pascale Carayon, Founding Director at Wisconsin Institute of Healthcare Systems Engineering, who talked about the SEIPS journey, developing, expanding and deepening the model
– Chris Hicks, Education Research Scientist and Andrew Petrosoniak Emergency Physician and Trauma team leader from St Michaels Hospital in Toronto talked about Health systems and learned helplessness, looking at how simulation can break the shackles of bad design
– Jonathan Back, Intelligence Analyst – talked about HSIB’s Safety Incidence Research database, powered by SEIPS
– Gill Smith, Managing Director of Kaizan Kata talked about the effectiveness of the application of SEIPS in ICU
– Prof. Tom Reader – Associated Professor of Organisational Psychology at the London School of Economics discussed learning from patient and family experience of unsafe care via the analysis of complaints
– Prof. Richard Holden, Department of Health and Wellness design, Indiana University School of Public Health talked about SEIPS 101 and 7 simple SEIPS tools.