This Institute have written a new paper featuring a five-step framework to help develop process improvements – the changes needed to make a healthcare process better. Grounded in a participatory ethos, principles of crowd-sourcing, and consensus-building methods, the five steps are:

  • Define scope and objective of the process improvement
  • Produce a draft or prototype of the proposed process improvement
  • Identify participant recruitment strategy
  • Design and conduct a remote consensus-building exercise
  • Produce a final specification of the process improvements in light of learning from the exercise