What does ‘drifting’ look like in healthcare? Nikki Davey - CHFG Trustee

Nikki Davey, Clinical Human Factors Group Trustee, provides examples of ‘drifting’ or ‘creating new norms’ that impact patient safety. When the gap grows between work as imagined and work as done staff may move away from the high standard of...

Why don’t we talk about ‘drifting’ more? Nikki Davey - CHFG Trustee

Nikki Davey, Clinical Human Factors Group Trustee, talks about the tendency to drift away from standards, rules and procedures and the gap between work as imagined and work as...

Cognitive workload: What has it got to do with buckets? Debbie Rosenorn-Lanng - CHFG Trustee

Debbie Rosenorn-Lanng, Clinical Human Factors Trustee discusses how typical daily stress has an impact on cognitive...

What are the issues with speaking up? Debbie Rosenorn-Lanng, CHFG Trustee

Debbie Rosenorn-Lanng, Clinical Human Factors Group Trustee, talks about how hierarchy effects the ability to speak up. Further reading  Freedom to speak up guidance National Guardian Freedom to speak...

Is bullying a safety issue? John Pickles, CHFG Trustee

John Pickles, Clinical Human Factors Group Trustee talks about behaviours and how these ultimately affect performance. Further reading  Civility Saves...

Hierarchy case studies Debbie Rosenorn-Lanng

Debbie Rosenorn-Lanng, Clinical Human Factors Trustee, talks about the issue of hierarchy and how errors occur with an example of a never...