Nikki Davey, Clinical Human Factors Group Trustee, talks about the tendency to drift away from standards, rules and procedures and the gap between work as imagined and work as done.
Why don’t we talk about ‘drifting’ more?
Nikki Davey, Clinical Human Factors Group Trustee, talks about the tendency to drift away from standards, rules and procedures and the gap between work as imagined and work as done.