How does behaviour affect team working? Debbie Rosenorn-Lanng

Debbie Rosenorn-Lanng, Clinical Human Factors Trustee, talks about dealing with rudeness and how identifying behavioural frameworks can help to promote civility. Further reading...

Should we be using measurements to standardise good practice? Nikki Davey, CHFG Trustee

Nikki Davey, Clinical Human Factors Group Trustee, illustrates how the challenges of making changes to improve patient safety are different across different Trusts, for example, using ‘my name is’ movement – the cultural challenges can be...

The Human Factor – Learning from Gina’s story

Updated Just Culture Guide – NHS Improvement

NHS Improvement have updated their Just Culture Guide. To download click here

Williams Review into gross negligence manslaughter in healthcare

The review makes recommendations to support a more just and learning culture in the healthcare system. It covers: the process for investigating gross negligence manslaughter reflective practice of healthcare professionals the regulation of healthcare professionals...

Measuring Safety Culture

This Health Foundation evidence scan provides a brief overview of some of the tools available to measure safety culture and climate in health care. Safety culture refers to the way patient safety is thought about and implemented within an organisation and the...