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What does ‘drifting’ look like in healthcare?

What does ‘drifting’ look like in healthcare?

by admin | Jul 16, 2019 | All Resources, CHFG Video, Culture, Human Factors Perspectives Video Series, Training

Nikki Davey, Clinical Human Factors Group Trustee, provides examples of ‘drifting’ or ‘creating new norms’ that impact patient safety. When the gap grows between work as imagined and work as done staff may move away from the high standard of...
Why don’t we talk about ‘drifting’ more?

Why don’t we talk about ‘drifting’ more?

by admin | Jul 16, 2019 | All Resources, CHFG Video, Culture, Human Factors & Ergonomics, Human Factors Perspectives Video Series, Training

Nikki Davey, Clinical Human Factors Group Trustee, talks about the tendency to drift away from standards, rules and procedures and the gap between work as imagined and work as...
Cognitive workload: What has it got to do with buckets?

Cognitive workload: What has it got to do with buckets?

by admin | Jul 16, 2019 | All Resources, CHFG Video, Culture, Human Factors Perspectives Video Series, Tools & Methods

Debbie Rosenorn-Lanng, Clinical Human Factors Trustee discusses how typical daily stress has an impact on cognitive...
What are the issues with speaking up?

What are the issues with speaking up?

by admin | Jul 16, 2019 | All Resources, CHFG Video, Culture, Human Factors Perspectives Video Series

Debbie Rosenorn-Lanng, Clinical Human Factors Group Trustee, talks about how hierarchy effects the ability to speak up. Further readingĀ  Freedom to speak up guidance National Guardian Freedom to speak...
Is bullying a safety issue?

Is bullying a safety issue?

by admin | Jul 16, 2019 | All Resources, CHFG Video, Culture, Human Factors Perspectives Video Series

John Pickles, Clinical Human Factors Group Trustee talks about behaviours and how these ultimately affect performance. Further readingĀ  Civility Saves...
Hierarchy case studies

Hierarchy case studies

by admin | Jul 16, 2019 | All Resources, CHFG Video, Culture, Human Factors & Ergonomics, Human Factors Perspectives Video Series

Debbie Rosenorn-Lanng, Clinical Human Factors Trustee, talks about the issue of hierarchy and how errors occur with an example of a never...
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