Human Factors For Healthcare – A Performance Science Approach

MedLed provides High Performance Training and consultancy services in Human Factors and HOP (Human & Organisational Performance), designed specifically for healthcare. The MedLed approach brings together the realms of Human Factors & Ergonomics, Organisational Development, Transformational Leadership, Safety Science and Performance Psychology. MedLed deliver programmes that truly improve patient safety, reduce costs and improve staff morale.

Why choose MedLed?

  • Our expertise in Human Performance & High Performing Teams is provided by those with a background in Elite Sport and Performance Psychology, where the majority of research & development in this field takes place
  • Our expertise in Human Factors & Ergonomics is provided by Chartered Ergonomists, the specialists in this field. It is easy to use ‘Systems Thinking’ as a sound bite without the expertise to deliver it
  • Our training methodology is developed by specialists in teaching & coaching – highly skilled professions in their own right
  • Our dedicated core team & network of highly skilled associates/partners come from a wide range of industries, including from across the spectrum of healthcare. This diversity provides a broad perspective on safety & performance, understanding what can be learnt from best practice across a multitude of industries and environments.

Healthcare’s inherent variation across the various services means that one model of safety does not fit all domains and MedLed is uniquely positioned to provide a wide-angle lens on improving Patient Safety across the spectrum of healthcare.

Client Perspective

“The training was very well delivered, engaging and authentic – it provided real life examples drawn from a variety of industries and a broad knowledge of human factors principles, but drawing conclusions relevant to healthcare. Following the initial training we have been provided with on-going support, tailored to the needs of our group and building on the principles learnt during the course. With the information we learnt on the course and the continued support our team has set up a ‘hospital at night’ programme and daily cardiac arrest team brief. This has already improved the care and safety of our patients and the well-being of staff. We have also used the training to set up a series of educational events for all staff groups to introduce the principles of human factors across the organisation. We are using the skills we acquired to cascade training via a ‘train the trainer’ model emulating MedLed’s model. Our board have been so impressed with the potential benefits of this programme that they have made ‘embedding human factors principles’ across the organisation as one of our three quality priorities for the next year”.

Dr Victoria Jones, Associate Medical Director (Patient Safety), North Middlesex University Hospitals NHS Trust

Training Courses

  • Introduction to Human Factors & Performance Science
  • Human Factors & Patient Safety for Clinical Leaders
  • Human Factors & Patient Safety for Senior Leaders
  • Debriefing Non-Technical Skills in Simulation
  • Human Factors and SuppoRTT course
  • Human Factors & Quality Improvement
  • Coaching & Mentoring Skills
  • Incident Investigation
  • Process Communication Model
  • Leadership at all Levels

Patient Safety Programs

  • Patient Safety Champions Program
  • Human Factors & NatSSIPs Program
  • Maternity Care Services
  • Mental Health Teams
  • Primary Care Networks
  • Medication Safety
  • Infection Prevention
  • Falls Prevention

Train the Trainer Programs

  • High Performance Training (HPT) Skills
  • Develop and deliver your own Human Factors training (all materials supplied)
  • Faculty Development

Bespoke Team Development

  • Team and individual coaching by Professional Performance Coaches

High Performance Roadmaps

  • Your educational roadmap for embedding Human Factors in your organisation

Appreciative Inquiry

  • 1 day AI summits
  • 2 day AI/Positive Psychology courses
  • 3 day AI facilitator training

Conference Speaking

MedLed are regularly asked to speak at national healthcare & safety conferences

Topic Specific Courses

  • Exploring Safety Culture
  • Appropriate Assertiveness
  • Managing Difficult Conversations and Conflict Management Skills
  • Team Dynamics
  • Transformational Leadership
  • Time & Task Management
  • Giving High Impact Feedback
  • Stress Solutions
  • Empowering Patients
  • Duty of Candour

Website: www.med-led.co.uk

Please contact us for further information and a no obligation discussion;

contactus@med-led.co.uk

Phone: 01628 933490