Safety Culture Cards

These Safety Culture Discussion Cards have been produced by NHS Education for Scotland.  Safety culture has been shown to be a key predictor of safety performance in many industries. It is the difference between a safe organisation and an accident waiting to happen....

What are the principles of ‘Calling it out with compassion?’

‘Calling it out with compassion’ is an adaptation of the second messenger system first modelled by Gerald Hickson at Vaderbilt University School of Medicine. Instead of the behaviours being called out by the people who were directly involved in the incident either as...

Textbook of Patient Safety and Clinical Risk Management Open Access Textbook

Preface”Despite the extensive attention and public commitments towards patient safety over the last two decades, levels of avoidable harm in healthcare around the world remain unacceptably high. By creating a book with broad scope and clear descriptions of the...

Safety Culture Cards

Safety Culture Cards produced by NHS Education for Scotland to assist with group discussions on: Leadership and commitment Resourcing Just culture, reporting and learning Risk awareness and management Teamwork Communication Responsibility Involvement Download Safety...

Resilience – One Team’s Trauma

This is a film made by a HEMS team to normalise and educate on the psychological responses clinicians can have to trauma and how to cope.

Incivility in the NHS

Epsom and St Helier University Hospital NHS Trust have created this video on the effects of incivility in the NHS and the impact on patient safety.  This video reflects how incivility spreads and encourages a focus on kindness and care.